3-5 working days from date of order, though often sooner. Most kits are made to order but are dispatched with a courier for next working day delivery as soon as completed. European orders can take up to 2 weeks but usually it takes 5-7 working days. There are extra handling charges for non-UK orders to allow for packing the panel kits in wooden frames. All rates are quoted at checkout before you pay.
Cancellation, Refund and Returns
Your rights to return goods are protected under the Consumer Contracts Regulations 2013.
You are entitled to cancel your order and return the goods within 14 working days of receipt of the order for a full refund, including the cost of delivery. Do this by contacting us by email and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault for example, if goods are faulty or not as described.
Any goods returned should be in saleable condition.
Solar Camper Solutions do not disclose buyers' information to third parties other than your address, email and phone number to couriers services for delivery of your goods.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' / 'Create Accound' Option. They are also used after you have logged on as part of that process.
b. Administer and enhance the site and service.
c. Disclose information to third-parties - but only for goods delivery purposes.
d. To ensure your purchasing experience is smooth and secure.
e. To gather anonymous analytical information, such as the number of unique users. Solar Camper Solutions, May 2017